Predictable monthly minutes with transparent overage rates. No long-term contracts.
For: Single-location SMBs (barbershops, salons, small HVAC, solo dental practices)
For: Single business, up to 2 locations
For: Multi-location operators, 50+ employees, regional/national chains
Minutes count from the moment Relai picks up to the moment the call ends. We bill in 6-second increments, rounded up to the nearest 6 seconds — so a 1-minute-and-4-second call is billed as 1.1 minutes, not 2.
Relai keeps answering — we never stop your calls. Overage minutes are billed at $0.39/min on Starter and $0.29/min on Growth, added to your next invoice. We'll send you an alert at 80% of your monthly minutes so there are no surprises.
Account setup, training Relai on your business (services, hours, FAQs, booking rules), calendar integration, voice tuning, and onboarding support through your first 48 hours. The setup fee is waived if you sign an annual plan.
Yes. Monthly plans can be cancelled anytime — you keep service through the end of your billing period. Annual plans can be cancelled at the end of the term.
No. Monthly plans are month-to-month. Annual plans are optional and come with two months free plus the setup fee waived.
48 hours from kickoff call to going live on your number.