About Relai
A front desk for your customers. An assistant for you.
Relai is an AI agent for small businesses. It answers your calls and texts, books appointments, brings old customers back, chases payments and takes care of reviews. Then it tells you only what matters, and asks before anything important.
What Relai does
Answers every call and text
Day or night, in one ring. It answers questions, handles emergencies and never sends a customer to voicemail.
Books and fills your calendar
Books appointments, showings and jobs straight onto your calendar, and fills last-minute cancellations from your waitlist.
Brings customers back
Checkup reminders, tune-ups, touch-ups, lease renewals. It reaches past customers with an offer you approve, then books them.
Gets you paid
Polite follow-ups on unpaid invoices, balances and failed payments, with a pay link, until the money is in.
Takes care of reviews
Asks every customer for an honest review, drafts kind replies to unhappy ones, and tells you when something needs fixing.
Follows up so nothing slips
Quotes that went quiet, treatment nobody scheduled, leads that never heard back. Relai chases them for you.
How it works
We set it up with you
A short call to learn your business: services, prices, hours, policies and how you like things done. No tech work on your side.
Relai starts working
Your calls and texts forward to Relai. It talks to your customers as your business, and works with the tools you already use.
You stay in control from your phone
On Telegram you get one short summary a day, plus a quick Approve or Edit whenever something needs your OK.
The rules Relai follows
- It always tells people it's an AI. It never pretends to be human.
- It asks you before anything important: discounts, offers, money.
- It never makes up prices or promises. If it's not sure, it asks.
- Everything it does is logged, so you can always check what happened.
- It stays quiet unless something needs you. No notification spam.
Who it's for
Busy local businesses where the phone never stops and every missed call is a missed customer.
Why we're building Relai
Small businesses lose customers every day to missed calls, slow replies and follow-ups nobody had time for. Big companies have whole teams for this. A 10-person business has the owner, checking their phone at night.
We think every local business deserves a front desk that never sleeps, never forgets, and makes them money. That's Relai. We're building it in the San Francisco Bay Area.
Questions or ideas? Email team@heyrelai.com.
Free while in early access.